At Glamour Cove, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your information when you shop with us. By using our website, you agree to the practices described here.

1. Information We Collect

We only collect information essential for processing your orders, such as:

• Personal Details: Name, email address, phone number, and shipping address.
• Payment Information: Payment details are securely processed by Stripe; we do not store your financial data on our servers.

We do not collect any additional personal information without your consent.

2. Payment Security

We prioritize secure transactions to ensure your peace of mind:

• Our website is protected by an SSL Certificate, issued by Sectigo RSA Domain Validation Secure Server CA, ensuring that all data exchanged between your browser and our site is encrypted.
• Payments are securely processed through Stripe, which adheres to the highest security standards, including PCI DSS (Payment Card Industry Data Security Standard).
• Stripe enables payments through Apple Pay and Google Pay, providing you with convenient and secure checkout options.

Your financial information is encrypted and transmitted directly to Stripe’s servers. We do not store your credit card or payment details.

3. Shipping Services

To deliver your orders, we partner with Australia Post. Your name and shipping address are shared with Australia Post solely for the purpose of delivering your purchases.

4. Data Retention

We retain your information only for as long as necessary to process your order, provide support, and ensure a seamless experience.

• Order Records: We securely store order details until your purchase has been delivered and no issues are reported within 30 days.
• Customer Support: Minimal data may be retained if inquiries or support requests are received regarding previously ordered items, to ensure efficient assistance. If no further inquiries are received, your data will be permanently deleted.
• Data Deletion: Upon request, we will delete your data promptly.

5. Your Rights

As a customer, you have the following rights:

• Access: You can request details about the information we have on file.
• Correction: If any information is inaccurate, you can request corrections.
• Deletion: You can request that we delete your data at any time.

To exercise these rights, contact us at admin@glamourcove.store.

6. Data Protection

We employ robust security measures to protect your personal data. Our SSL encryption ensures your information is safeguarded against unauthorized access.

7. Updates to This Policy

This Privacy Policy may be updated periodically. Please review it regularly to stay informed about how we protect your information.

For any questions about our Privacy Policy, please contact us at admin@glamourcove.store.